Buying insight

What to know

Explore Fitrix ERP returns workflows, cloud and premise pricing, and historical customer feedback.

Who it is for

Distribution teams managing returned goods can trace a return from its RMA ticket through receipt, inspection and disposition. Confirm RMA entitlement for the edition and user roles being quoted.

Returns and deployment

A returned item can be tied to the original order; a serialised item can be checked for warranty coverage, and a repair or replacement can be sent on a linked warranty order. Reason and status codes help identify returns awaiting inspection. If inspection finds no problem, the item can be returned to stock and a fixed or percentage restocking fee deducted from customer credit.

The vendor lists cloud and customer-hosted Premise arrangements. In modifiable cloud, changes are made by the Fitrix team on multi-tenant hosting, or by Fitrix or the customer team on single-tenant hosting.

Questions to ask

Ask which RMA and quality-control capabilities are included, how existing customisations are maintained during upgrades, and what user mix and implementation work the quote assumes.

Scope and limitations

Fitrix ERP supports returned materials authorisation workflows linked to original sales orders.

Research checked through 2026-10-29

Editorial policy Report correction

At a glance

What Fitrix ERP does

Use this summary to decide whether the documented scope fits your warehouse. Edition and workflow details are listed below.

Warehouse fitERP, MRP & adjacent inventory · Returns & reverse logistics

ERP with RMA workflows for physical receipt, inspection, warranty replacement and restocking of returned products in a distribution facility.

Documented workflows

RMA linked to original sales order · Received-return reason and status tracking · Inspection and return-to-stock workflow · Check warranty coverage for serialized returned items — RMA workflow described by vendor; exact entitlement and configuration are unknown.

Plan and implementation notes

The RMA page documents a Fitrix ERP function rather than an independent RMA product. The source identifies Creosen, Inc. DBA Fourth Generation Software Solutions Corporation. The pricing section covers ERP arrangements; RMA module licensing and warranty or quality-process prerequisites remain unverified.
Capability documentation was assessed on 28 October 2026; pricing and review sources were examined on 29 October 2026. Cloud user-role rates and platform fees are separate from RMA-module entitlements, and older cached pricing differs from the current editions page. The user accounts date from 2013–2014 and do not establish current warehouse or RMA performance. No software, connector or warehouse hands-on test was performed. Country eligibility and unmentioned deployment prerequisites still require confirmation.

Plans and ownership costs

Pricing

Pricing checked 2026-10-29

Confirm the plan, billing unit, minimum term and required modules before comparing a quote.

Published pricing statusFree trial — paid terms unknown

Official pricing page ↗

Check current terms ↗

Plans and terms

Fitrix pricing separates cloud named-user roles and hosting fees from customer-hosted licences. The live editions page observed on 2026-10-29 lists three cloud roles at $150, $99 and $75 per user/month and advertises entry from $75/month. Modifiable cloud models add $100 or $500 monthly platform fees. Premise offers a $24,000 perpetual base or $600 monthly base, with installation quoted separately and optional subscription/helpdesk fees. ISO currency is not explicit. The earlier managed-web cache still displays a fourth $25 limited-use role and $25 entry wording; that older option is excluded from the current role mix. These are ERP arrangements, not an independently priced RMA or warehouse application.

Cloud Multi-Tenant — Standard named user

Currency not established 150 / Standard named user / month

Billing: Pay by the month; exact debit date not stated

Minimum commitment: One user can start; users can be added one at a time and reduced monthly

Included

Cloud base lists Financial, Distribution, Manufacturing and CRM modules plus helpdesk
10GB database storage per user; named-user pricing

Limits

One login device at a time for a Standard user
No code-level changes or direct IT access in the Multi-Tenant model; no numerical warehouse/item/order allowance published

The current live table lists Standard $150/user/month, Single Role $99 and Part-Time $75, and the page heading advertises entry from $75/month. ISO currency is not stated. Platform Fee is shown as NA, without a separate numeric zero. The one-time implementation budget is not stated.

Cloud Multi-Tenant Modifiable — Standard named user

Currency not established 150 / Standard named user / month

Billing: Pay by the month; exact debit date not stated

Minimum commitment: One user can start; user count can change monthly

Included

Cloud base lists Financial, Distribution, Manufacturing and CRM modules plus helpdesk
10GB database storage per user; named-user pricing

Limits

Modifications by the Fitrix team; direct source-code access is not available to the customer's IT team in this model

Additional costs

Required platform fee shown as $100/month, separate from user rates
Fitrix-led modifications and implementation services: no public work rate

The current live table lists Standard $150/user/month, Single Role $99 and Part-Time $75, and the page heading advertises entry from $75/month. ISO currency is not stated. The separately displayed $100/month platform fee must be quoted alongside the users; this is not an all-in $150/month system.

Cloud Single-Tenant Modifiable — Standard named user

Currency not established 150 / Standard named user / month

Billing: Pay by the month; exact debit date not stated

Minimum commitment: One user can start; user count can change monthly

Included

Cloud base lists Financial, Distribution, Manufacturing and CRM modules plus helpdesk
10GB database storage per user; named-user pricing

Limits

No numerical warehouse/item/order allowance published

Additional costs

Required platform fee shown as $500/month, separate from user rates
Custom development, implementation and training: no public work rate

The current live table lists Standard $150/user/month, Single Role $99 and Part-Time $75, and the page heading advertises entry from $75/month. ISO currency is not stated. The separately displayed platform fee is $500/month. Modifications are permitted by Fitrix or the customer's team; source/RAD access is described for this hosting choice or Premise.

Premise — Perpetual licence

Currency not established 24000 / base perpetual licence (one-time charge)

Billing: Pay once

Minimum commitment: Not established

Included

Financial and Distribution modules, CRM and five Manufacturing modules described in the FAQ

Limits

Users counted by maximum concurrent usage; base included-user count not readable in the available table

Required modules

Customer-hosted environment; current requirements and installation scope need confirmation

Additional costs

Additional user $1,700; developer $7,000; five additional Manufacturing modules $7,000; Payroll $6,000
Installation: Call for Quote
Monthly Subscription + Helpdesk is optional but recommended and separately priced

The base is not a standalone warehouse or RMA module licence. ISO currency and tax are not stated; the perpetual amount does not include all implementation and support costs.

Premise — Monthly licence

Currency not established 600 / base monthly licence / month

Billing: Pay monthly

Minimum commitment: Not established

Included

Financial and Distribution modules, CRM and five Manufacturing modules described in the FAQ

Limits

Users counted by maximum concurrent usage; base included-user count not established

Required modules

Customer-hosted environment

Additional costs

Monthly table add-ons: additional user $43; developer $175; five additional Manufacturing modules $175; Payroll $150
Installation: Call for Quote
Monthly Subscription + Helpdesk remains a separate optional/recommended line

All additional amounts are retained as displayed and have no established ISO currency. Do not combine the licence and support base into a single advertised software fee.

Premise — Monthly Subscription + Helpdesk

Currency not established 600 / base subscription plus helpdesk / month

Billing: monthly

Minimum commitment: Not established

Required modules

Premise perpetual or monthly licensed system

Additional costs

Table add-ons: additional user $43; developer $175; five additional Manufacturing modules $175; Payroll $150

Explicitly optional but recommended for perpetual or monthly licensed systems. The FAQ says cloud software updates/helpdesk are built into cloud user fees. This support line is not another standalone ERP edition.

Fitrix Cloud — 14-day free trial

Amount not verified

Billing: Not established

Minimum commitment: Not established

Trial: No-obligation 14-day free trial

Included

Cloud evaluation before purchasing the first user

Trial is stated on pricing, FAQ and homepage. The trial's no-obligation wording does not establish a permanent free plan or an open-source licence.

What can change your total cost

Cloud user role and hosting model matter together: the current live table advertises Standard, Single Role and Part-Time users at different rates; modifiable hosting adds a separate platform fee. The older cached fourth role is excluded from the current purchasing options.
Cloud users are named individuals. The older individual FAQ describes Standard users as role-switching, unrestricted by transaction volume and limited to one login device at a time. Its Occasional user has either 15 calendar days or 100 hours/month; confirm how that older label maps to the current Part-Time role. The removed cached Single Role Limited-Time row is not treated as an available current role.
Premise adds separately priced users, developers, Manufacturing modules and Payroll. Installation requires a quote; optional/recommended monthly subscription plus helpdesk can change ongoing cost.
Source-code/RAD access is restricted by hosting choice. The FAQ permits access under Single-Tenant Modifiable or Premise; source-code inclusion is not proof of an open-source licence.

Terms to confirm

Explicit ISO currency, tax, payment due dates, notice periods, refund/cancellation and full commercial terms
Current Part-Time eligibility and restrictions at the advertised $75 entry point; exact pricing for the buyer's actual role mix and hosting model
How the older Occasional-user FAQ's calendar-day/hour rules map to the current Part-Time label
Included concurrent users/developers in a Premise base and required platform/database/operating-system costs
Implementation, migration, configuration, training, custom development and hardware amounts
Exact RMA/warehouse workflow entitlement by role/module; numerical warehouse/site/item allowances and storage overage terms
Trial capacity, data retention and conversion process; no permanent free plan or open-source licence verified

Before you choose

Price the current Standard/Single Role/Part-Time mix with the selected hosting method. The advertised $75 entry point is not an unrestricted Standard-user rate.
Keep Premise licence, installation, customer hosting and subscription/helpdesk as separate budget lines.
The live editions page independently observed on 2026-10-29 shows $75 entry and only 150/99/75 cloud roles; First User and Single Role Limited-Time/$25 rows are absent. The saved managed-web editions body, whose provider crawl was two weeks old, still shows those removed rows. The separate June 2023 FAQ/cache also retains $25 wording. These are historical freshness conflicts, not alternative current tariffs. Older FAQ user rules require confirmation against the current role labels.
The current accepted product is Fitrix ERP with a documented RMA function. No separate warehouse/RMA price or independent product identity is created.

How to compare warehouse software costs →

Independent review sources

Reviews

No combined score is calculated. Ratings and review counts belong to individual platforms and can cover different editions or regions.

Read the review analysis and sample limits

Review analysis checked 2026-10-29

Seven Software Advice accounts from 2013–2014 describe ERP customization and support. They establish historical user experiences, with month-only dates, rather than current warehouse or RMA performance.

Analysed sample: 7 records. Accounts may overlap and are not a representative survey.

Strengths described

Historical users valued customization and support.

Concerns described

Historical accounts mention update notifications, reporting customization and regional support.

Different experiences

The publisher's 4.6 aggregate does not reconcile with the seven displayed card scores; source values are retained separately and no replacement score is calculated.

Usage context

ERP-suite experience; current RMA outcomes untested.

Review limitations

2013–2014 accounts; current editions and outcomes unverified.
Dates preserve displayed months; no fabricated first-of-month day.
Capterra/GetApp/Software Advice may syndicate; no platform counts are added.

Software Advice

Visit review profile ↗ · Region not established

4.6 / 57 reviews

Availability: available limited snapshot · Checked 2026-10-29

Fitrix ERP suite; Electronics Manufacturing profile, not an RMA-only edition.

Scope and source limits

Exact ERP product name and manufacturing/distribution description.

Additional review source status

Capterra

Visit review profile ↗ · Region not established

No attributable aggregate rating

Availability: blocked · Checked 2026-10-29

Discovered Fitrix ERP profile; current body protected.

Scope and source limits

Security check prevented current native identity/metrics verification.

7 collected source entries

Software Advice · Review month 2014-02

Individual review · Reported rating 5 / 5

Customizable interfaces; reported regional support gaps.

Profile scope: Fitrix ERP suite; Electronics Manufacturing profile, not an RMA-only edition.

Context: ERP suite.