Dock appointment scheduling software for warehouse and distribution-centre inbound and outbound shipments.
C3 Solutions
C3 Reservations
Dock appointment scheduling software for warehouse and distribution-centre inbound and outbound shipments.
Buying insight
What to know
See how C3 Reservations handles dock appointments, carrier booking, integration and usage-based annual fees.
Who it is for
The product suits teams that need carriers and suppliers to book loading or unloading appointments against facility-specific scheduling rules.
Scheduling and integrations
Carriers can see available slots and book through a web portal. The supplier describes configurable load types and dock doors, capacity and rule-based durations, appointment updates and notifications.
C3 says the software can operate independently of a WMS, TMS or YMS; APIs are available when integration is needed. Confirm the interfaces and configuration for your systems.
Operational detail
C3’s FAQ says appointment duration can be entered manually or calculated by rules using appointment properties. Slot validation can consider booking details against a site’s shift restrictions, while capacity constraints can be defined for a time slice or shift. The FAQ also describes manual or configurable automatic no-show flags and a scheduled daily data extract for integrated reporting.
A scenario to test
Give a scheduler two loads with different pallet counts, a restricted door and a carrier that arrives late. Ask to see the slot options, duration calculation, rescheduling and no-show record. Compare the resulting extract with the fields used in your existing carrier report.
Implementation boundary
Specify which parties need portal access and what data each can see. For an integration, list the purchase-order fields, direction and timing of updates, ownership of failed messages, and how a carrier corrects a booking when the order changes.
Evaluation in practice
For a multi-shift test, configure a morning inbound window with a pallet limit and a separate outbound window that uses the same physical doors. Give one carrier a large load and another a small load, then ask how the proposed rules prevent the combined schedule exceeding the agreed capacity. Have a scheduler amend a confirmed booking and ask the carrier to show the notification and revised appointment. Compare the scheduled time, arrival time and departure time in the reporting extract against your current detention investigation process. Decide who maintains exceptions for holidays and temporary door closures, who approves rule changes, and how long carrier access remains active. Test a site with a different schedule before assuming the first site's template can be reused unchanged.
Scope and limitations
C3 Reservations coordinates inbound and outbound dock appointments for facilities such as warehouses and distribution centres.
- UI languages, geographic availability and offline operation were not established in these sources.
Research checked through
At a glance
What C3 Reservations does
Use this summary to decide whether the documented scope fits your warehouse. Edition and workflow details are listed below.
Carrier appointment self-booking · Dock capacity rules · Appointment status notifications · Out-of-plan dock requests can become review tasks; event-triggered emails, automatic updates, and appointment document attachments are described. — C3 Reservations dock-scheduling workflows; configuration and notification rules depend on the customer setup.
Check device and deployment requirements with the supplier.
Plan and implementation notes
- C3 Reservations is a named dock scheduling product, distinct from C3 Yard. The carrier portal is considered within this product scope rather than as an independent application.
Plans and ownership costs
Pricing
Pricing checked
Confirm the plan, billing unit, minimum term and required modules before comparing a quote.
Plans and terms
Some pricing sources could not be accessed when checked 2026-10-28; the terms reflect available information.
C3 Reservations charges a one-time implementation fee plus an annual usage-volume fee covering hosting, support and maintenance. The opened FAQ provides no amount or currency and does not by itself establish a quote-only policy.
Basic
Amount not verified / service program / year
Billing: Not established
Minimum commitment: Not established
Included
- System usage, hosting, support and maintenance; 24/7 support
Additional costs
- One-time implementation fee varies with operational complexity
Annual usage fee varies by usage volume; invoice term and minimum contract are not established. The FAQ test-environment exception names Bronze despite listing Basic/Standard/Pro/Enterprise—confirm the applicable program.
Standard
Amount not verified / service program / year
Billing: Not established
Minimum commitment: Not established
Included
- System usage, hosting, support and maintenance; 24/7 support
Additional costs
- One-time implementation fee varies with operational complexity
Annual usage fee varies by usage volume; invoice term and minimum contract are not established. The FAQ test-environment exception names Bronze despite listing Basic/Standard/Pro/Enterprise—confirm the applicable program.
Pro
Amount not verified / service program / year
Billing: Not established
Minimum commitment: Not established
Included
- System usage, hosting, support and maintenance; 24/7 support
Additional costs
- One-time implementation fee varies with operational complexity
Annual usage fee varies by usage volume; invoice term and minimum contract are not established. The FAQ test-environment exception names Bronze despite listing Basic/Standard/Pro/Enterprise—confirm the applicable program.
Enterprise
Amount not verified / service program / year
Billing: Not established
Minimum commitment: Not established
Included
- System usage, hosting, support and maintenance; 24/7 support
Additional costs
- One-time implementation fee varies with operational complexity
Annual usage fee varies by usage volume; invoice term and minimum contract are not established. The FAQ test-environment exception names Bronze despite listing Basic/Standard/Pro/Enterprise—confirm the applicable program.
What can change your total cost
- Implementation complexity determines the one-time fee; usage volume determines the annual usage fee.
Terms to confirm
- Program amount/currency and usage bands
- Invoice timing and minimum contract
- Integration fees and definition of usage
- Basic versus Bronze test-environment exception
- Renewal/cancellation and taxes
Before you choose
- Annual rate basis is not treated as proof of an annual invoice or minimum commitment.
Reviews: A review-based assessment is not yet available for this product. Review policy →
Documented scope
Features and constraints
Feature scope checked
Capabilities retain their documented conditions. A feature not listed here has not been verified for this edition.
- Carrier appointment self-booking
- Dock capacity rules
- Appointment status notifications
- Out-of-plan dock requests can become review tasks; event-triggered emails, automatic updates, and appointment document attachments are described.C3 Reservations dock-scheduling workflows; configuration and notification rules depend on the customer setup.
Full product details and conditions
| Field | Value and conditions |
|---|---|
| identity | C3 Reservations |
| warehouse application | Dock appointment scheduling software for warehouse and distribution-centre inbound and outbound shipments. |
| capabilities | Carrier appointment self-booking, Dock capacity rules, Appointment status notifications |
| deployment | Web-based; can function independently without WMS, TMS or YMS integration. |
| capabilities | Out-of-plan dock requests can become review tasks; event-triggered emails, automatic updates, and appointment document attachments are described. C3 Reservations dock-scheduling workflows; configuration and notification rules depend on the customer setup. |
| languages | The C3 Reservations solution feature list includes a multilingual capability; supported languages are not named. Solution-level feature listing only. The source does not bind multilingual behavior to the carrier/supplier portal or list specific languages or localized functions. |
Field status and conditions
| Field | Status | Conditions or open questions |
|---|---|---|
| capabilities | verified |
|
| integrations | unknown after check |
|
| deployment | partially verified |
|
| platforms | unknown after check |
|
| offline | unknown after check |
|
| industries | unknown after check |
|
| business size | unknown after check |
|
| languages | verified |
|
| countries | unknown after check |
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Scope and conditions
- Exception review tasks, event emails and appointment attachments: C3 Reservations dock-scheduling workflows; configuration and notification rules depend on the customer setup.
- Multilingual dock-scheduling solution capability: Solution-level feature listing only. The source does not bind multilingual behavior to the carrier/supplier portal or list specific languages or localized functions.
Related products
Compare the scope
These products share a catalog category. That overlap does not establish equivalent features or a recommendation.